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  • Q: Can I cancel or make changes to my order?
    A: All new and unopened products come with a 15-day: money-back guarantee based on the delivery date. To receive a refund or to make a return. please contact us at with your order number. Sales Items may be returned for store credit. Please note, returns may take 3 business days to process. If any products arrive damaged, broken, or part of your order is missing, you must notify at within 15 days of the delivery date as provided by the shipper. Please save all packaging materials and damaged goods and our team will work with you to get the issue resolved.
  • Q: Which payment methods are accepted?
    A: The following payment methods are accepted: Visa Discover MasterCard American Express ApplePay PayPal
  • Q: Where can I find advice about size and fit?
    A: You will find a Size Guide at the bottom of every page that lists conversions for international sizes.
  • Q. Which currency will I be charged in?
    A. We processes all orders in USD.
  • Q. Will I receive a confirmation number when I place my order?
    A. Yes, all customers will receive an order number after placing their orders. Please contact us at if you don't receive one within 24 hours.
  • Q. Who can I contact if I have a problem with my order?
    A. All inquiries can be forwarded to
  • Q. Can I get my products in a gift packaging?
    Yes, we are now providing gift packaging in our custom designed in-house boxes and tissue. All packaging is compostable and sustainable. Please contact to inquire about the gift option. *Please note we provide gift packaging for small items such as clothes, toys and smaller decor items. Kindly reach out to the customer support to inquire.
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